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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Overall good, opportunities for better communication. I dropped phone off the night before for a mother board repair and communicated a need for a pickup time of 1pm due to leaving for an out of town trip. It was n...
MARVIN!!! Top notch customer service.
Same day repair, saved me money in the store for 2 repairs, great work done
ubreakifix did a great job just as they promised! There were no surprises.
My phone works great now !
Very professional and friendly service.
Very friendly experience with Marvin, the repair was prompt and very well done. Thank you guys.
Great service, reasonable prices, & was in & out in 15 minutes.
Quick service. Problem resolved. Polite staff, kept in touch with me.
Fast and smooth process. So glad I had insurance
Although the price was hefty, I believe they did a good job fixing my phone and they provided excellent customer service. So it was worth it. My service agent, Colin was friendly and personable.
Both Representatives we're very knowledgeable and provided excellent customer service. Both explained everything very well! Repair time and diagnostic were extremely fast and shorter than advertised! Excellent exp...